well they've highlighted two points on this line so I guess they want you to use them.
the two points are (3,21) and (6,12)we calculate the slope as m=y2−y1x2−x1m=12−216−3=−93=−3using the first point, point slope form is thus(y−21)=−3(x−3)and with a bit of rearranging we get y=−3x+30 which is slope intercept form
for (b) just plug in x=0 for the y intercept
we already found the slope as m=-3
so his delivery time decreased 3 minutes per day